The view from the hotel was amazing, surrounded by tea plantations and hills. the staff was friendly and helpful. the New Year party was fun and had a lot of good music.

The food was not good, not fresh and lacked quality. the rooms were not clean, I found hair from the previous guest on the bed.

We liked carmelia haven resort. Free parking on-site was provided...

Not one thing.

Convenient location, just a short walk to all the cool stuff 😊. We had a blast here, enjoying everything around.

We had a fantastic stay at this hotel! The rooms were large, clean, and attractively designed. The property was beautiful, with manicured greenery, a swimming pool, and lovely walkways. We especially enjoyed the breathtaking views of the surrounding mountains and nature. The staff was extremely polite and friendly, making us feel welcome throughout our stay. Additionally, the hotel's location close to nature allowed us to immerse ourselves in the tranquil and refreshing atmosphere.

Nothing not to love.

We had an amazing time at this luxurious hotel. The location here is simply breathtaking, surrounded by nature. The service was impeccable - room service, car hire, dry cleaning, housekeeping, and laundry were all top-notch. The staff here made us feel like VIPs, and the manager was extremely friendly and welcoming. We also loved the fact that they had a range of amenities available, including a spa and wellness center, swimming pool, and live entertainment. The rooms were spacious and beautifully decorated, and the attention to detail was incredible. We especially loved the soundproofed rooms - it was so peaceful and quiet. In terms of dining options, the restaurant served delicious meals, and the picnic area was a perfect spot for a relaxed meal.

This hotel is highly recommended to all.

Nestled amidst lush greenery and surrounded by breathtaking natural beauty, this resort offers a truly immersive experience in nature. the rooms are neat, clean, and comfortable, providing a cozy retreat after a day of exploration. the staff is friendly and courteous, ensuring top-notch service throughout your stay. the restaurant serves delicious food, and the Ayurvedic massage is a must-try for relaxation. the highlight of this resort is the stunning tropical garden, teeming with diverse flora and fauna. some areas around the pool and certain villa units could use improvement.